We take your privacy seriously - here's the straight talk on how we handle your information
Last updated: October 20, 2025But since we're in the business of designing spaces that bring people together, it's only fair we're upfront about how we collect and use your data when you visit our site or reach out to us about a project.
We've been working on arena and entertainment venue designs for years now, and over that time we've learned that trust matters. So here's everything laid out plain and simple.
When you fill out our contact form or shoot us an email about your sports complex or venue project, we'll collect:
Our website also picks up some basic technical stuff automatically - things like your IP address, browser type, and which pages you visit. Pretty standard web analytics that help us understand how folks use our site.
We're not collecting data just for kicks. Here's what we actually do with it:
Getting back to you: When you reach out about designing a new arena or renovating an existing venue, we need your contact details to respond. Seems obvious, but worth saying.
Project development: Understanding your project requirements helps us put together proposals and concepts that actually match what you're looking for.
Improving our services: Seeing how people navigate our site helps us figure out what works and what doesn't.
Legal stuff: Sometimes we're required to keep records for contracts, consultations, and professional liability reasons - it's part of being a licensed architecture firm.
We take reasonable precautions to keep your information secure. Our systems use encryption, secure servers, and access controls. That said, no internet transmission is 100% secure - we do our best but can't guarantee absolute security.
Only team members who need access to your info for legitimate project work can see it. We don't sell or rent your personal information to third parties. Period.
Sometimes we need to share info with:
Anyone we share data with is required to keep it confidential and use it only for the specific purposes we've outlined.
Yeah, we use cookies. Not the chocolate chip kind unfortunately - these are small files that help our website remember your preferences and track how you use the site.
You can disable cookies in your browser settings, though some features of our site might not work as smoothly. We use analytics tools like Google Analytics to understand visitor patterns, but we've configured them to respect privacy as much as possible.
You've got options when it comes to your personal data:
For Canadian residents, you have rights under privacy legislation including PIPEDA. We're committed to respecting those rights.
We don't hang onto your information forever. Generally, we'll keep your data for as long as necessary to fulfill the purposes outlined here, or as required by law.
For active projects, we maintain records throughout the project lifecycle and for several years after completion - it's standard practice in architecture for professional liability and warranty purposes. After that, we securely dispose of information we no longer need.
Our website might include links to other sites - like project partners, suppliers, or industry resources. Once you click through to another site, this privacy policy doesn't apply anymore. We'd recommend checking out their privacy policies too.
We might update this privacy policy from time to time as our practices evolve or laws change. When we do, we'll post the updated version here with a new "last updated" date at the top.
For major changes, we'll make a reasonable effort to notify you - probably through an email if we have your contact information.
If something in this policy isn't clear, or if you've got questions about how we handle your information, don't hesitate to reach out. We're real people here, not robots.
Email us at: info@lumivexarena.info
Call us at: (416) 555-0847
Or mail us at: 1250 Bay Street, Suite 820, Toronto, ON M5R 2A5
Let's talk about bringing your vision to life. Whether it's a new arena, sports complex, or entertainment venue - we're here to help.
Get in TouchLumiVex Arena Architecture
1250 Bay Street, Suite 820
Toronto, ON M5R 2A5
Canada
(416) 555-0847
info@lumivexarena.info
We typically respond within 24 hours during business days
1250 Bay Street, Suite 820
Toronto, ON M5R 2A5